Terms and conditions
Terms and Conditions
Each Site is controlled by OASM. Unless otherwise specified herein, the entity controlling the Site you are accessing is referred to herein as OASM, “we”, “us”, or “our”.
You should read through all the Terms carefully. The Terms constitute a legally binding agreement between you and OASM. You are not authorized to use this Site or enter into any contract or agreement with OASM unless you are at least 18 and able to enter into legally binding contracts. We do not knowingly collect the information of anyone under the age of 18.
1. Use of the Site.
Members further agree that they are responsible for and agree to abide by all laws, rules and regulations applicable to the advertisement of their rental property, including but not limited to taxes, permit or license requirements, zoning ordinances, safety compliance and compliance with all anti-discrimination and fair housing laws, as applicable. Please be aware that we assume no liability for legal compliance pertaining to rental properties listed on the Site, there may be circumstances where we are nevertheless legally obligated (as we may determine in our sole and unfettered discretion) to provide information relating to your listing in order to comply with governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with or disregard such obligation in our sole discretion.
Travel Advisories: Although most travel is completed without a serious incident, travel to some destinations may involve more risk than others. We urge travelers to research the location they wish to visit and to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking. Information may be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.Warnings of Suspicious Activity: While we do take certain measures with a goal to assist users to avoid potentially fraudulent or other illegal activity of which we become aware, we assume no liability or obligation to take any such measures or actions. In the event we do provide warnings or messages to users about any such activity, we do not warrant that such messages are accurate or that such messages will reach any or all users they should have reached in a timely manner or at all or that such messages or measures will prevent any harm, result or action.
2. Limited License to Use the Site.
3. Unauthorized Uses of the Site.
Unauthorized uses of the Site also include, without limitation, those listed below. You agree not to do any of the following, unless otherwise previously authorized by us in writing:
- Any commercial use (other than by members with a fully paid up subscription or management agreement in good standing with OASM (a “valid subscription”)) of the Site or any content on the Site.
- Any use of the Site or the tools, applications, and services on or related to the Site for the purpose of booking or soliciting a rental for a property other than a property listed under a valid subscription;
- Copy, reproduce, upload, post, display, republish, distribute, or transmit any part of the content in any form whatsoever;
- Reproduce any portion of the Site on your website or otherwise, using any device including, but not limited to, use of a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site;
- Deep-link to any portion of the Site without our express written permission;
- Modify, translate into any language or computer language, or create derivative works from, any content or any part of the Site;
- Reverse engineer any part of the Site;
- Sell, offer for sale, transfer, or license any portion of the Site in any form to any third parties;
- Use any robot, spider, scraper, other automatic device, or manual process to monitor, copy, or keep a database copy of the content or any portion of the Site;
- Use the Site and its inquiry functionality other than to advertise and/or research vacation rentals, to make legitimate inquiries to our members or any other use expressly authorized on the Site;
- Use the Site or post or transmit information that is in any way false, fraudulent, or misleading, including making any reservation or inquiry under false pretenses, or taking any action that may be considered phishing or that would give rise to criminal or civil liability;
- Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, indecent, inflammatory, sexually explicit, pornographic or profane material;
- Violate, plagiarize or infringe the rights of us or third parties including, without limitation, copyright, trademark, patent, trade secrets, rights of publicity or privacy or any other intellectual or proprietary rights; or
- Use or access the Site in any way that, in our sole discretion, adversely affects or could adversely affect the performance or function of the Site or any other system used by us or the Site.
- Use or access the Site in any way that, in our sole discretion, adversely affects or could adversely affect the performance or function of the Site or any other system used by us or the Site.
4. Proprietary Rights and Downloading of Information from the Site.
As part of the rental inquiry process, for your own personal, noncommercial use and not for further distribution, you may download, display, and/or print one copy of any portion of the Site. You may not modify the same, and you must reproduce our copyright notice in the form displayed on the relevant portion(s) of the Site that you desire to download, display or print.
5. Your E-mail Address and Data; Our Privacy Policy; Data Transmittal.
Each user acknowledges and agrees that, regardless of such user’s physical location, we may store and process any data transmitted to the Site from such user at locations both within and outside of the United States.
6. Identity Verification.
You agree to (i) keep your password and online ID and your email account secure and strictly confidential, providing it only to authorized users of your accounts, (ii) instruct each person to whom you give your online ID and password that he or she is not to disclose it to any unauthorized person, (iii) notify us immediately and select a new online ID and password if you believe your password or your email account may have become known to an unauthorized person, and (iv) notify us immediately if you are contacted by anyone requesting your online ID and/or password. We discourage you from giving anyone access to your online ID and password for your email account. However, if you do give someone your online ID and/or password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your email account, even those transactions that are fraudulent or that you did not intend or want performed.
7. Limitations on Communications and Use of Other Users’ Information; No Spam.
We do not tolerate spam or unsolicited commercial electronic communications of any kind. Therefore, without limiting the foregoing, you are not licensed to add a Site user to your mailing list (email or physical mail) without the user’s express consent. You may not use any tool, application, or service on the Site to send spam or unsolicited commercial electronic communications of any kind or in any other way that would violate these Terms. You are responsible for all content you provide to the Site or through any tool, application, or service provided on the Site.
8. Responsibility for Property Listings, Reviews and Other User contributed Content.
We reserve the right to decline to permit the listing or posting on the Site of, or to remove from the Site, any user contributed content that fails to meet our approval or if it otherwise violates these Terms, each as determined in our sole and absolute discretion. We may also remove a listing or user contributed content if it is brought to our attention, such as by notice given to us by a user or any third party that any part of these Terms, or any other requirements governing the posting of such content, has/have been apparently breached in respect of such content, as determined in our sole and absolute discretion. Finally, we reserve the right (but do not assume the obligation) to edit or remove listings or user contributed content to cause the content to comply with these Terms.
At a minimum, user contributed content must:
- not infringe anyone’s rights, violate the law or otherwise be inappropriate;
- not include personal information that can be used to identify or contact any person;
- not include promotional content that would promote other websites, businesses, services or products unaffiliated with this Site without our express permission;
- not be obscene, abusive, discriminatory or illegal content; or
- not be false or misleading.
- not be false or misleading.
Responsibility for All Other User Contributed Content : All other user contributed content is the sole responsibility of the user who contributed such content, whether such user contributed the content directly or through a third party. Users are solely responsible for their user contributed content and we specifically disclaim all liability for user contributed content.
Responsibility for All Other User Contributed Content : All other user contributed content is the sole responsibility of the user who contributed such content, whether such user contributed the content directly or through a third party. Users are solely responsible for their user contributed content and we specifically disclaim all liability for user contributed content.
License and Rights Granted to Us: By submitting or authorizing user contributed content, you grant to us and our affiliates a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free and fully paid-up license to use, copy, license, sublicense (through multiple tiers), adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit and otherwise exploit the copy, the photographs and the likenesses (if any) of any of your user contributed content, in connection with our business or the business of our affiliates. Notwithstanding the foregoing, following the termination or expiration of a property listing or subscription or agreement, we will not continue to display the user contributed content that was displayed in such listing.
You further grant us and our affiliates the ability to copyright and protect the user contributed content, including the images, copy, and content available via any member’s listing, from the unauthorized use by unaffiliated third parties who may, from time to time, attempt to pirate such information via electronic or other means. This includes, but is not limited to, the right to file suit to seek injunctive relief to protect such material. You further agree to assist us-at our expense and control-to protect such copyrighted material from unauthorized redistribution.
You agree that we may sublicense all the rights granted to us under these Terms to one or more third parties we may contract with to display all or part of the member’s property listing or otherwise provide promotional or other services related to our business.
Further, each member agrees that we may reproduce in whole or in part any photographic material supplied by such member in the promotion of either such member’s property or the promotion of the Site.
In the event that it is determined that you retain any rights of attribution, integrity or any other moral rights in any user contributed content, you hereby declare that you do not require that any personally identifying information be used in connection with the user contributed content or any derivative works thereof and that you have no objection to the publication, use, modification, deletion or exploitation of the user contributed content by us or our affiliates.
9. Social Media or Third Party Websites.
(i) The information or content that are a part of your Social Media Site profile, which you have designated as “public” (or a similar designation) (with such information or content and referred to herein as “Social Media Content”) may be accessed and used by us in connection with the Site;
(ii) The Social Media Content will be considered “user generated content” under these Terms and both you and we shall have the same rights and responsibilities as you and we have with respect to user generated content under these Terms;
(iii) In the event that the Social Media Content was for any reason misclassified with a public or similar designation or is otherwise inaccurate or to which you do not agree with for any reason, you agree to work with the Social Media Site to make any changes or resolve any disputes and acknowledge that we will not be able to provide you with recourse; and
(iv) The operation of your profile and account with and on the Social Media Site shall continue to be governed by the terms and conditions and privacy policy of such Social Media Site.
10. Translations and Maps.
Maps provided on the Site that are provided by Google are subject to the Google Maps terms and conditions located at:
http://www.google.com/intl/en_us/help/terms_maps.html
11. Notification of Infringement; DMCA Policy.
12. Unsolicited Ideas and Feedback.
Feedback on our Business: We welcome your feedback regarding many areas of our business. If you want to send us your feedback, we simply request that you send it to us using the links under the Site’s “Contact Us” link, or you can choose from the many other listed areas for your feedback. Please provide only specific feedback on our websites and services. Keep in mind that we assume no obligation to keep any feedback you provide confidential and we reserve the right to use or disclose such information in any manner.
To provide feedback, you can contact us as provided under the Site’s “Contact Us” link.
13. Software Available on the Site.
All Software is the copyrighted work of OASM, an affiliate of OASM or an identified third party. Your use of such Software is governed by these Terms and the terms of any additional license agreement that accompanies or is included with such Software. If the Software is not accompanied by an additional license agreement, we hereby grant you a limited, personal, nontransferable license to use the Software for viewing and using this Site in accordance with these Terms and for no other purpose.
14. Links to Third Party Sites.
15. Limitation of Liability.
IF YOU ARE DISSATISFIED WITH THE SITE, YOU DO NOT AGREE WITH ANY PART OF THE TERMS, OR HAVE ANY OTHER DISPUTE OR CLAIM WITH OR AGAINST US OR ANOTHER USER OF THE SITE WITH RESPECT TO THESE TERMS OR THE SITE, THEN YOUR SOLE AND EXCLUSIVE REMEDY AGAINST US IS TO DISCONTINUE USING THE SITE. IN ALL EVENTS, OUR LIABILITY, AND THE LIABILITY OF ANY MEMBER OF THE OASM GROUP, TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE ARISING OUT OF OR IN CONNECTION WITH THE SITE OR ANY TRANSACTION IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO US IN THE TWELVE MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY OR (B) $100.00 USD IN THE AGGREGATE FOR ALL CLAIMS.
16. Disclaimers.
YOU ACKNOWLEDGE AND AGREE THAT ANY TRANSMISSION TO AND FROM THIS SITE IS NOT CONFIDENTIAL AND YOUR COMMUNICATIONS OR USER CONTRIBUTED CONTENT MAY BE READ OR INTERCEPTED BY OTHERS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT BY SUBMITTING COMMUNICATIONS OR USER CONTRIBUTED CONTENT TO US AND BY POSTING INFORMATION ON THE SITE, INCLUDING PROPERTY LISTINGS, NO CONFIDENTIAL, FIDUCIARY, CONTRACTUALLY IMPLIED OR OTHER RELATIONSHIP IS CREATED BETWEEN YOU AND US OTHER THAN PURSUANT TO THESE TERMS.
YOU ACKNOWLEDGE AND AGREE THAT YOU WILL NOT HOLD OR SEEK TO HOLD US OR ANY THIRD PARTY PROVIDER RESPONSIBLE FOR THE CONTENT PROVIDED BY ANY USER, INCLUDING, WITHOUT LIMITATION, ANY TRANSLATION THEREOF. WE DO NOT MAKE ANY REPRESENTATION OR GUARANTEE (OTHER THAN PURSUANT TO ANY GUARANTEE THE MAY BE OFFERED ON THE SITE) THE SAFETY OF ANY TRANSACTION, RENTAL PROPERTY OR THE TRUTH OR ACCURACY OF ANY LISTING OR OTHER CONTENT PROVIDED ON THE SITE.
YOU FURTHER ACKNOWLEDGE THAT BY DISPLAYING INFORMATION OR PROPERTY LISTINGS IN PARTICULAR DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS WITHOUT RISK AND ARE NOT LIABLE FOR DAMAGES WITH RESPECT TO TRAVEL TO ANY DESTINATION.
17. Release; Indemnification.
IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HI S SETTLEMENT WITH THE DEBTOR.”
YOU HEREBY AGREE TO INDEMNIFY, DEFEND AND HOLD EACH MEMBER OF THE OASM GROUP (COLLECTIVELY, THE “INDEMNIFIED PARTIES”) HARMLESS FROM AND AGAINST ANY AND ALL LIABILITY AND COSTS INCURRED BY THE INDEMNIFIED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF YOUR USE OF THE SITE OR OTHERWISE RELATING TO THE BUSINESS WE CONDUCT ON THE SITE (INCLUDING, WITHOUT LIMITATION, ANY POTENTIAL OR ACTUAL COMMUNICATION, TRANSACTION OR DISPUTE BETWEEN YOU, AND ANY OTHER USER OR THIRD PARTY), ANY CONTENT POSTED BY YOU OR ON YOUR BEHALF OR POSTED BY OTHER USERS OF YOUR ACCOUNT TO THE SITE, ANY USE OF ANY TOOL, APPLICATION, OR SERVICE PROVIDED BY A THIRD PARTY PROVIDER, ANY USE OF A TOOL, APPLICATION, OR SERVICE OFFERED BY US THAT INTERACTS WITH A THIRD PARTY WEBSITE, INCLUDING WITHTOUT LIMITATION ANY SOCIAL MEDIA SITE OR ANY BREACH BY YOU OF THESE TERMS OR THE REPRESENTATIONS, WARRANTIES AND COVENANTS MADE BY YOU HEREIN, INCLUDING WITHOUT LIMITATION, ATTORNEYS’ FEES AND COSTS. YOU SHALL COOPERATE AS FULLY AS REASONABLY REQUIRED IN THE DEFENSE OF ANY CLAIM. WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU AND YOU SHALL NOT IN ANY EVENT SETTLE ANY MATTER WITHOUT OUR WRITTEN CONSENT.
18. Jurisdiction; Choice of Law and Forum; Time Limit.
ANY AND ALL SERVICES AND RIGHTS OF USE HEREUNDER ARE PERFORMED, PERFORMABLE AND/OR SOLD IN THE STATE OF FLORIDA, UNITED STATES OF AMERICA, AND YOU IRREVOCABLY AGREE AND CONSENT THAT ANY CAUSE OF ACTION YOU MAY SUBMIT IN CONNECTION WITH YOUR USE OF THE SITE OR PURSUANT TO THESE TERMS WILL BE FILED IN THE STATE OR FEDERAL COURTS IN SARASOTA COUNTY, FLORIDA, OR THE MIDDLE DISTRICT OF FLORIDA IN TAMPA, FLORIDA, AS APPLICABLE, WHICH YOU ACKNOWLEDGE, CONSENT TO AND AGREE WILL BE THE EXCLUSIVE JURISDICTION, FORUM, AND VENUE FOR ANY LEGAL DISPUTE BETWEEN YOU AND US. YOU ALSO AGREE THAT ANY DISPUTE BETWEEN YOU AND US WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, WITHOUT REGARD TO THE PRINCIPLES OF CONFLICTS OF LAWS THEREOF.
ANY CAUSE OF ACTION YOU MAY HAVE HEREUNDER OR WITH RESPECT TO YOUR USE OF THE SITE MUST BE COMMENCED BY FILING SUIT IN SARASOTA COUNTY, FLORIDA, OR THE MIDDLE DISTRICT OF FLORIDA IN TAMPA, FLORIDA, AS APPLICABLE, WITHIN ONE (1) YEAR AFTER THE INCIDENT UPON WHICH THE CLAIM OR CAUSE OF ACTION IS BASED FIRST OCCURRED.
19. Additional Terms and Conditions
20. GENERAL
Contact Us: To contact us for any reason, users can go to the “Contact Us” link on the Site.
Notices: Except as explicitly stated otherwise, any notices to us shall be given by email to contact@orqueraflorida.com, or by postal mail to:
Orquera Florida Investments, 16 S. Orange Ave., Sarasota, Florida 34236
When we need to send you notice, it will be sent to the email address you provide to the Site during the registration process or as later updated in your account (if applicable). Notice shall be deemed given upon receipt or 24 hours after an email is sent, unless the sending party is notified that the email address is invalid.
Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to any physical or electronic address provided to us during the registration process or as later updated in your account (if applicable). In such case, notice shall be deemed given three days after the date of mailing to a physical address and one day after mailing to an electronic address.
Changes to the Site or these Terms and Conditions: We may change, suspend or discontinue any aspect of the Site at any time, including the availability of any Site features, database, or content. We may also impose limits on certain features or services or restrict your access to parts or the entire Site without notice or liability.This version of the Terms became effective on the date set forth above and this version amends and supersedes the version effective prior to such date. We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time, with or without your consent, and you acknowledge and agree that your consent to any such amendment is not required in the event the proposed amendment is clerical and/or non-substantive in nature. Notification of any amendment will be posted on the Site by the indication of the last amendment date at the top of these Terms and will be effective immediately. If you disagree with any non-clerical and/or substantive amendment to these Terms, then (i) your sole remedy as a traveler, or any other user other than a member, is to discontinue your use of the Site, and (ii) your sole remedy as a member is to withhold your consent to the applicability of the proposed amendment to your use of the Site, in which case your use of the Site will continue to be governed by the terms and conditions that were applicable to your use of the Site during the then current term of your subscription as the same were in effect immediately prior to the proposed amendment and you agree that you are responsible for keeping a copy of such terms. When members renew subscriptions or agreements, the terms in effect at the time of renewal will govern, provided that such terms may change as described above.
We also reserve the right, in our sole discretion and from time to time, to offer programs, products or services with unique terms and conditions that are separate from and may supersede or supplement in certain respects these Terms. In such cases, your use of the Site with respect to such special program is governed by the terms and conditions of such program, product or service.
The types of products and services (including the features, terms and operation thereof) offered at the time of a member’s subscription are subject to change without notice or approval. We further reserve the right to offer additional products, services, or features for purchase at any time. See also the section below relating to auto renewal of subscriptions.
Your Record of These Terms: We do not separately file the Terms entered into by each user of the Site. Please make a copy of these Terms for your records by printing and/or saving a downloaded copy of the Terms on your personal computer.
Enforcement of These Terms: We may immediately terminate any user’s access to or use of the Site due to such user’s breach of these Terms or any other unauthorized use of the Site. However, we do not guarantee that we will take action against all breaches of these Terms. Our failure to take immediate action with respect to a breach by you or others does not waive our right to act with respect to such breach or any other breach. Any action or inaction by us in response to any breach of these Terms does not limit our rights with respect to actions we may take in response to any other similar or different type of breach.
Entire Agreement, Headings and Severability: These Terms constitute the entire agreement between us and you with respect to the matters set forth herein, and supersede any prior agreement between us and you with respect to or related to your use of the Site. Headings in these Terms are for reference only and do not limit the scope or extent of such section. If any portion of these Terms is found to be invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms shall remain in full force and effect. Further, any provision of these Terms held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.Assignment: We may assign these Terms in our sole discretion. Users must obtain our prior written consent to assign these Terms, which may be granted or withheld by us in our sole discretion.
Additional Terms and Conditions Applicable to Our Members
In addition to being bound by the Terms set forth above, members who purchase subscriptions or enter agreements to advertise a property on the Site are also bound by the following terms, which are in addition to any other terms agreed to in connection with purchasing or renewing a subscription.
Rent and Reservation Fees
The reservation payment is 50% of the rent plus the cleaning fee, which must be paid not later than seven days after the date of booking. The balance of the total cost is due not later than 30 days prior to the reservation dates. If the reservation is made less than 30 days prior to the reservation dates, the total amount must be made at the time of reservation.
Payments may be made by credit card in USD only or bank wire in USD only. Bank fees must be paid by the traveler. OASM has the right to deduct the bank charges and fees from the security deposit of the traveler. Credit card payments are done through PayPal. All travellers are required to pay rent, reservation, and other fees in USD in accordance with these Terms. Rent includes clean linen and towels, cleaning fee, all utilities (electricity, water, and gas, internet, etc., as available to a particular property), along with amenities that are specific to each property. We are not responsible if amenities are not available at a particular time. We will do our best to get everything fixed as soon as possible. Rental rates are fixed for a specific number of travelers, which number of travelers must be accurately disclosed in making a reservation. Some properties may accommodate additional travelers at an additional cost.
Security Deposit
For stays shorter than 6 months, we require a security deposit to cover potential damage to the property. Each rental has a different security deposit amount, please check the page of the rental for the amount of the security deposit.
For stays longer than 6 months, we require a security deposit equal to the amount of one month of rent.
In order to not be subject to the security deposit, any damage to the property must be brought to our attention immediately upon your arrival. If no damage to the property is noted after your departure, the security deposit will be returned.
Cancellation Policy
We have a 30 day cancellation policy for stays of less than 58 nights (type 1). For stays of 58 nights and more, we have a 60 day cancellation policy (type 2)
All guests can obtain a full refund of their reservation deposit minus the processing fee if they pay by credit card, if the reservation is canceled 30 days or more before your scheduled arrival date for type 1 bookings, and 60 days or more before your scheduled arrival date for type 2 bookings.
We recommend you to apply for a traveller’s insurance in case of unexpected events.
Keys
An agent of OASM will greet you upon your arrival at the property to hand you the keys. You will be provided specific instruction after the reservation is complete.
Keys can also be in a lock box, depending on the property, where a self-check-in is an option.
Arrivals and Departures
You may arrive at a property any time between 4 pm and 6 pm local time, and a representative of OASM will greet you at the property. You will be required to provide your travel information, and are requested to promptly notify us of any delays. You are also required to notify us upon your arrival in Sarasota in order for our representative to greet you at the proper time.
A self-check-in option is available for select rentals, please contact us for more information.
The departure time is 10 am local time in order to allow time for the cleaning of the property. These times should be strictly observed during your arrival and departure.
False Reservation
If the information provided during the booking and reservation process is suspected to be incorrect or false, we may, but are not obligated to, in our sole and unfettered discretion, cancel the reservation and you will forfeit and/or remain liable for all monies due or paid to us (including, but not limited to, rent, reservation fees, security deposit, and other costs and fees). Such false information may include, but is not limited to, by way of example, the number of travelers or the age of travelers.
Problems in the Property
If you find that an amenity is not available or working, or if you find that anything is broken, do not call a repair person, but contact us immediately.
Miscellaneous
Travelers cannot and are not permitted to carry out or conduct any commercial, business, or professional activities on a property.
If a property becomes unavailable for any reason, including, but not limited to, fire, water outage, water damage, electric outage, change in ownership, legal restrictions, acts of war, acts of terrorism, or other acts of God or force majeure events, we will attempt to find another comparable property for travelers that have reserved the apartment. If we cannot find a comparable property, we reserve the right to cancel the reservation and refund any payments made by the travelers.
21. Member Eligibility; Accuracy of Information; Representations.
22. Content, Layout and Copy.
23. Photographs.
Photographs should depict the vacation rental as the main subject of the photograph and may not include children or adults if you do not have their legal consent or any information that would violate the privacy rights, intellectual property rights or any other rights of a third party. Photographs must meet these Terms. We reserve the right not to display or to remove any photographs that we determine, in our sole discretion, do not meet these Terms or are otherwise unacceptable to us.
By submitting a photograph either electronically through the Site or by mailing a paper photograph to our offices, the member represents and warrants that (a) (i) it holds all intellectual property rights with respect to each submitted photograph, or (ii) it has secured from the copyright holder all rights necessary for the photograph to be used in an online advertisement, (b) that any people in the photograph have given permission for their likeness to be displayed in an online advertisement on the Site, (c) that the photograph accurately and fairly represents the subject of the photograph and has not been altered in any manner that would mislead a viewer of that photograph, and (d) that it will indemnify and hold harmless the Site and any member of the OASM Group from any cause of action arising from any misrepresentation with respect to any and all photographs so submitted.It is the member’s responsibility to obtain reproduction permission for all photographic and other material used in its advertisements. The member warrants that it is the owner of the copyright in such material or is authorized by the owner thereof to grant to us the rights therein contained and agrees to provide any proof of such rights to us that we may request.
Further, each member agrees that we may reproduce in whole or in part any photographic material supplied by such member in the promotion of either such member’s property or the promotion of the Site.
24. Uses of Our Trademarks or Logos.
The “Orquera Florida Investments” name and logo trademarks and service marks owned by OASM in the United States and other jurisdictions around the world. We generally do not permit the use of our names and logos, other than as described above or with our prior written authorization. If you want permission to use our name and/or logo in any other manner, including, without limitation, on any website, business card, signage, t-shirts, etc., or if you have other questions, you may email us at contact@orqueraflorida.com
25. Hypertext Links.
26. Substitution of Properties.
(a) The property in an advertisement may not be substituted for another property without our consent. We may approve a request if the property that was listed was sold or a contract or agreement with the owner was cancelled and the member provides sufficient proof thereof and completes any additional request forms we may request. The terms of the listing for any substituted property shall be the same as the term of the originally listed property (i.e., the term will not be extended past the original term).
If a member submits changes to an existing listing that, if approved, would substantially alter the listing to make it that of another property, then we have the right to terminate the listing and may choose, in our sole discretion, to retain any fees associated with the term of the previously existing listing as compensation for the violation of this condition.
(b) The listing specifically cannot be a mere example of properties in a given area. Only one property can appear on each advertisement, unless it is a property with multiple rental units on the same site and additional advertising units are purchased. We reserve the right to amend the copy or remove any advertisement when more than one property is described in such advertisement, and may choose, in our sole discretion to retain any fees associated with the initial term of such non-conforming listing as compensation for the violation of this condition.
27. Unauthorized Payment Methods; Subscription Payments; Automatic Renewal of Subscription Payments
28. Refund Requests and Termination or Transfer of Listings
Our Right to Terminate a Listing: If, in our sole discretion, any member submits unsuitable material to our Site or into our database, misuses the Site or our online system or is in material breach of these Terms, we reserve the right to terminate such member’s subscription(s) or agreement(s) immediately without refund. In addition, if we become aware of or receive a complaint or a series of complaints from any user or other third party regarding a member’s listing or that, in our sole discretion, warrants the immediate removal of such member’s listing from the Site (for example, and without limitation, if a member engages in any practice that, in our sole discretion, would be considered unfair or improper within the vacation rental industry, or if we receive a complaint that any listing’s content infringes on the rights of a third party), then we may immediately terminate such member’s subscription(s) without notice to the member and without refund. We assume no duty to investigate complaints. Finally, if any member is abusive or offensive to any employee or representative of the OASM Group, we reserve the right to terminate such member’s subscription(s) or agreement(s) immediately without refund. Finally, if any member is in breach of these Terms or its obligations to us then we may terminate such member’s subscription(s) or agreement(s) immediately without notice to the member and without refund.
Transfer of Listing: No listing may be transferred to another party, except that if a member sells the property that is listed, the member may transfer its listing to the new owner of the property that is listed. We may, at our discretion, charge a reasonable transfer fee.
Each Site is controlled by OASM. Unless otherwise specified herein, the entity controlling the Site you are accessing is referred to herein as OASM, “we”, “us”, or “our”.
You should read through all the Terms carefully. The Terms constitute a legally binding agreement between you and OASM. You are not authorized to use this Site or enter into any contract or agreement with OASM unless you are at least 18 and able to enter into legally binding contracts. We do not knowingly collect the information of anyone under the age of 18.